Privacy Policy

1. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

• Account Information: Name, email address, company details
• Document Data: Documents you upload for processing
• Usage Data: How you interact with our service
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our document processing services
• Process and analyze your documents as requested
• Communicate with you about your account and our services
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Security

We implement appropriate security measures to protect your personal information and documents against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers with 24/7 monitoring

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers under strict confidentiality agreements

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Document data is typically deleted within 30 days after processing unless you specifically request longer retention.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Export your data
• Opt-out of certain communications

7. Compliance

Our services comply with major privacy regulations including GDPR, CCPA, and HIPAA. We maintain certifications including SOC 2 Type II and ISO 27001.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at privacy@dodocs.ai.